Communication (2 Days)

Communication is core to every interaction in business. There is a clear difference between a good communicator and an excellent one. This course concentrates on mastering these key behavioural skills to ensure confidence in both the communicator and the receiver.

Course Overview:

  • Defining Communication
  • Communication Techniques
  • Identify their own communication Style
  • The power of Questions
  • Planning for a successful discussion
  • Dealing with Concerns and Objections
  • Finishing strong – Closing the discussion
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